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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Kaspar

Joseph Kaspar

October 25, 2024

5  out of  5
rating by Joseph Kaspar
"I've been working with Jackie Newkirk and her team for the past 4+ years. They've been amazing to work with and are extremely helpful and informative. Plus, when I got into a fender bender back in Jan. 2024 - they had my claim filed in a few days and guided me throughout the entire process. I highly recommend working with them!"
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Kim McCowan

September 30, 2024

5  out of  5
rating by Kim McCowan
"I spoke with Emily Hodge. She answered all my questions and ensured that I received the best price for bundling auto (multiple cars) and renters insurance. Her communication via email and phone was great! Very pleased."
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robert young

September 30, 2024

5  out of  5
rating by robert young
"Ms. Newkirk and staff are amazing! Had a lightning split a huge oak tree and puncture the water line to my house. Called Ms Newkirk in a panic. Water line break was covered by insurance and her office had people out to fix the water line that day. Even though the lightning struck tree wasn’t covered by my insurance, Ms Newkirk put me in touch with a State Farm certified company that could remove the tree the next day. Ms. Newkirk is there when you most need help and I am truly grateful!."
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Kristal Harden

August 9, 2024

5  out of  5
rating by Kristal Harden
"Emily was amazing and made everything easy and seamless. Thank you for a wonderful experience."
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amanda kozlek

August 9, 2024

5  out of  5
rating by amanda kozlek
"Dealing with moving is stressful enough and add switching all accounts can be a nightmare! But, Kennia has been a DREAM to work with! Very efficient, personable, and most importantly she has made this process stress free!"
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Ayana Britt

June 27, 2024

5  out of  5
rating by Ayana Britt
"Every staff member here has been accommodating, knowledgable, and quick to respond to concerns. I'll be missing their services once I move out of state and hope that the new State Farm agent I have will be just as great, if not better (which I doublt)."
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Jim Todd

May 9, 2024

5  out of  5
rating by Jim Todd
"Insurance is a necessary evil that nobody likes to deal with. Jackie's team however, is a breath of fresh air. I found them six months ago and they have been the best experience I have ever had with any organization I have ever dealt with. We had a claim within 10 days of signing the policy and I have never had an easier auto claim. Even got a hand written birthday card from them. Attentive, caring, and helpful service any time you need them and fantastic rates."
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Myra Bradley

March 27, 2024

5  out of  5
rating by Myra Bradley
"Working with Jackie and her team is like being a part of one big happy family . Everyone is so attentive to your needs and always willing to step in and help wherever needed. They know personally and I really enjoy working with this State Farm Agency . They are highly recommended for Excellence in Customer Service !!! I love everyone at Jackie's office but I have to give a special shoutout to Aqira Stokes for her great customer service in working me through a situation . She was attentive , caring and informing. Thank You all for all you do @ Jackie Newkirk State Farm Insurance . The Best !"
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Bell Jamie

December 29, 2023

5  out of  5
rating by Bell Jamie
"Jackie was very very helpful and comforting! Thank you so much!"
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Robert Peace

December 21, 2023

5  out of  5
rating by Robert Peace
"I'm with Jake from. State Farm now. The process was 123 in signing up and I got a better quote then 3 other Big companies. Thanks State Farm"
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Spirit and Word Christian Church

October 16, 2023

5  out of  5
rating by Spirit and Word Christian Church
"I received excellent auto and home owner’s insurance service from the Jackie Newkirk State Farm Agency. I am glad to have received such excellent care over the past 7 years."
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Candace Howell

September 15, 2023

5  out of  5
rating by Candace Howell
"Jackie and her team are just wonderful!"
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balancedandscaled M

July 17, 2023

5  out of  5
rating by balancedandscaled M
"Samantha was Amazing. She went out of her way to explain different life insurance policies to me at ease although it was out of her area of work. I appreciated that so much. Thank you, Samantha!"
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Ieshia Squires

May 2, 2023

5  out of  5
rating by Ieshia Squires
"I have been with Jackie Newkirk since I purchased my home in 2020. The switch was so easy and comfortable. Any incentives that are available to me, her team lets me know and adds them without missing a step. I couldn’t have a better insurance company."
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Chancely Carter

March 27, 2023

5  out of  5
rating by Chancely Carter
"Samantha was amazing! She actually contacted my apartment complex directly to get the correct information that they needed. It’d been a worry for awhile and I did not expect that type of service. She also updated my address and helped with my insurance questions. I will definitely call her directly with any questions I have in the future!"
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Maria Espinoza

March 13, 2023

5  out of  5
rating by Maria Espinoza
"Jackie and her team were excellent to work with in helping me with my insurance. I highly recommend them for great service and price."
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Tyrone Hinton

January 25, 2023

5  out of  5
rating by Tyrone Hinton
"My experience with Jackie and her staff was professional and confidential. They were expeditious when handling my time sensitive matter. Being kind must be one of their business secret nuggets to success! Thanks to Jackie and her staff."
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hany gorgui

December 7, 2022

5  out of  5
rating by hany gorgui
"I highly recommend Jackie for anyone in Raleigh NC who is looking for the best insurance for his car and home Very honest, all her staff are professional, I had been with her for almost 7 years now and never had any issues or problems Thank you Jackie👍🏻"
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Katty Watford

November 18, 2022

5  out of  5
rating by Katty Watford
"Knowledgeable, professional, nice"
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Malik Kiswani

October 28, 2022

5  out of  5
rating by Malik Kiswani
"Super nice folks. I used to use StateFarm back in Washington state as well, these guys are nice everywhere! I talked to Emily she was great."
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Dara Hayden

October 22, 2022

5  out of  5
rating by Dara Hayden
"I called to ask if my insurance had gone up. Jackie dug deeper and beyond my original question and found that I was paying twice for the same coverage. She jumped on a conference call with my mortgage company and for my rate lowered. Thank you Jackie for going above and beyond!"
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Dan Holt

October 20, 2022

5  out of  5
rating by Dan Holt
"Always excellent service Quick response to add or delete coverage and explore options. Staff is excellent."
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Carolyn Jenkins

October 6, 2022

5  out of  5
rating by Carolyn Jenkins
"Jackie Newkirk & staff are the greatest and most helpful insurance agency I have ever dealt with. I have been with her office for over 30 years and never thought to go anywhere else. I had water damage to my property and felt so overwhelmed by it all. Jackie was with me every step of the way. She knew the right contractors to call so I got great quality repair. Thank you Jackie Newkirk and staff for your caring assistance. I informed friends and family of the great care you provided."
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Brise Sanchez

September 17, 2022

5  out of  5
rating by Brise Sanchez
"Staff is extremely knowledgeable and helpful!"
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Naveen Verma

September 12, 2022

5  out of  5
rating by Naveen Verma
"Very good experience."